Frequently Asked Questions
Q: Can I estimate the size and weight of a parcel?
- If you have to estimate, try to be as accurate as possible.
- Harke Logistics reweighs and measures all consignments when they arrive at our service center.
- If your estimated weight and dimensions are inaccurate, it may result in additional charges.
Q: Can I use my own packaging when shipping with Harke Logistics?
- Yes
- Packing your consignments with proper materials and care helps ensure shipments arrive safely and intact.
Q: I need to cancel a shipment, what should I do?
- Please get in touch with our Customer Service at +2347051761742 – +447459809245 (On whatsapp also)
Q: Who is responsible for payment of duties and taxes?
- Please get in touch with our Customer Service at +2347051761742 – +447459809245 (On whatsapp also)
Q: I have tracked a shipment and been told to contact Harke Logistics?. Why is this?
- Please get in touch with our Customer Service at +2347051761742 – +447459809245 (On whatsapp also)
Q: The courier could not take my shipment because it is too big/heavy for their vehicle. What should I do?
- Please get in touch with our Customer Service at +2347051761742 – +447459809245 (On whatsapp also)
Q: What should I do if the courier can’t take a parcel?
- Please get in touch with our Customer Service at +2347051761742 – +447459809245 (On whatsapp also)
Q: Can I change or cancel a pickup I scheduled online?
- Please get in touch with our Customer Service at +2347051761742 – +447459809245 (On whatsapp also)
Ask Your Question Directly
Call Us or Message Us
+2347051761742 – +447459809245